New jobs - Community Liaison & Volunteer + Finance & Admin Officers  

Job Title:

Community Liaison and Volunteer Officer (CLVO)

Responsible to:

Cleveland Pools Trust and the Project Director for the Restoration Project

Location:

Central Bath

Hours of work:

3 days a week, flexible

Salary:

£22,000 per annum (pro rata)

Background

Cleveland Pools were developed in 1815. The site is unique, it is the oldest surviving  open air public swimming pool in the country. It is listed grade II* and part of the Bath UNESCO designated World Heritage Site. Following over 30 years of dereliction it has been rescued and restored by the Cleveland Pools Trust (CPT), in partnership with the Council with major grants from the National Lottery Heritage Fund (NLHF), Historic England and others including individual donations from the public. The CPT has a 150 year lease for the site from the Council and will sublet the operation of the Pools to a preferred operator, who will be the direct employer of staff when the Pools are open.

 MAIN PURPOSES OF THE ROLE:

  1. To deliver the HLF Activity Plan for Cleveland Pools
  2. To establish Cleveland Pools as a place of heritage activity, engagement and volunteering

 Cleveland Pools has recently received a grant from the NLHF to fund the conservation works, open the Pools to the public  and deliver our Activity Plan. A key element of that delivery is the employment of a part time officer to assist trustees and volunteers as they focus on Community, Liaison and Volunteering (CLV) in the context of our heritage aspirations. The CLVO will spend the initial part of the contract re-kindling relationships with potential delivery partners, gaining a deep understanding of the trustees and the project so far, and developing learning programmes, building participation and evaluation into the interpretation, whilst recruiting and training new volunteers. Following the capital phase and once the Pools are open, the balance of the contract will be spent running the heritage activities (alongside the trustees and volunteers) and events to attract new audiences and establishing sustainable learning and community programmes. The CLVO will follow the user-led approach and concepts of the NLHF bid by ensuring community participation and engagement during the delivery phase of the project. The CLVO is expected to develop the learning programmes to meet targets and any related income/expenditure budgets as well as liaising with delivery partners according to the Activity Plan.

OUTLINE OF CLVO CONTRACT:

KEY RESULT AREAS:

  • Deliver the appropriate elements of the Cleveland Pools project as set out in the NLHF application;
  • Recruit, induct, train and manage all heritage-related volunteers in line with good practice for volunteer programmes and policies; maintain a detailed record of all volunteer hours, to be completed by the volunteers, and maintain spread sheets to meet NLHF requirements
  • Maintain and update the volunteer database which already exists
  • Lead on setting heritage volunteer and work placement standards and expectations;
  • Develop and expand the range and depth of volunteering opportunities throughout the visitor remit, increasing the number, diversity and range of volunteers;
  • Assist the operational team in developing Cleveland Pools volunteers for swimming, operational and non-heritage activities
  • Lead and develop the heritage learning programmes (all ages and backgrounds), in particular establish schools’ programmes at primary and secondary levels and encourage tertiary research projects, this will include mentoring a few Duke of Edinburgh award pupils;
  • Lead outreach and access projects and activities, devising strategies and programmes to attract new or non-traditional audiences to the Pools;
  • Networking and building partnership links with Bath’s communities and with patrons and valued supporters;
  • Ensure optimum levels of engagement during the delivery phase of the project e.g. co- creation of interpretation, work placements, evaluation groups, teachers’ consultation, whilst ensuring the principles of youth work, learning and community engagement are incorporated into all aspects of audience development, including interpretation;
  • Evaluate and report on new audience development activities; responsible for planning evaluation, giving out forms devised in the Evaluation Plan or online links, entering data on the database, analysing results and writing up individual activity reports.
  • Manage the Activity Plan budgets
  • Contribute to NLHF reporting and monitoring procedures;
  • Take reasonable care for the health and safety of themselves and of others who may be affected by their acts or omissions at work;
  • Assist with other tasks to assist the Project Director, when necessary
  • Operate within the employment policies and protocols of Cleveland Pools;
  • Develop an appropriate exit strategy: plan for the end of the three-year fixed-term of this post.

Job Title:

Finance & Administrative Officer (F&AO)

Salary:

£20,000  with employer contribution pension provision

Responsible to:

Cleveland Pools Trust

Project Director for the Restoration Project

Location:

Central Bath

Hours of work:

Full time 37 hours per week.  Exact hours start and finish times are flexible, may vary and can be negotiated.

Summary:

The F&AO will be appointed initially to support the Project Director in the delivery phase of the project when the physical construction works are completed. He/She will also assist in preparation of all policies and systems required to appoint staff and volunteers in preparation for the first opening of the Cleveland Pools (the Pools) for heated swimming in April 2021. Following formal opening and a 3 month ‘snagging’ period the Project Director role will cease and the F&AO will work closely with the seasonal Pool Manager, Community Liaison & Volunteering Officer (CLVO), and a designated Director/Trustee to support the smooth operation of the Pools for swimming, education and associated events.

Background

Cleveland Pools were developed in 1815. The site is unique, it is the oldest surviving open air public swimming pool in the country. It is listed grade II* and part of the Bath UNESCO designated World Heritage Site. Following over 30 years of dereliction it has been rescued and restored by the Cleveland Pools Trust (CPT), in partnership with the Council with major grants from the National Lottery Heritage Fund, Historic England and others including individual donations from the public. The CPT will have a 150 year lease for the site from the Council and will appoint a preferred operator to manage the Pools when open, who will be the direct employer of staff.   

DUTIES AND RESPONSIBILITIES

  • To assist the Project Director by drafting letters, e-mails, reports and other documentation including setting up documents such as spreadsheets, templates for standard reports, agendas and maintaining these on Google Drive whilst maintaining IT security and data protection requirements
  • To liaise with trustees, the National Lottery Heritage Fund (NLHF), B&NES council staff, partners, contractors, existing and prospective funders, volunteers etc. as requested by the Project Director.
  • To deal with incoming communications and pass on messages, keeping records when responses are required and given.
  • To arrange meetings and appointments and maintain an online appointment diary using Google Calendar for access by all trustees.
  • To take notes of meetings and disseminate them promptly (work load permitting within 2 working days), to support the function of the Project Director and Trustees.
  • These meetings will include the various working groups chaired by trustees and may be held in the evenings at varying locations in and around Bath.
  • To assist with making arrangements for site meetings and visits
  • To process invoices, and expenses, keeping appropriate records assisting with financial monitoring and preparation of grant drawdown requests in association with the Trust’s treasurer, and as required by the Project Director
  • To maintain effective computer records and hard copy filing as required.
  • To assist the Project Director and Trustees in researching and writing operational policies for the Pools
  • To assist research and preparation of funding applications including assisting trustees and other advisors in administering a Crowd funding exercise.
  • To assist in the preparation of quarterly project monitoring reports for the NLHF
  • To assist in organising events at the Pools and remotely
  • To maintain a good knowledge of the project overall and its delivery process
  • To be confident in explaining and promoting the project to visitors and leading short tours of the site when required if others are unavailable
  • To undertake other tasks from time to time and as appropriate, that may be required by the Project Director in support of his/her role.
  • To maintain and order when required, basic office supplies and kiosk merchandise

Additional duties when the pools are in operation

  • Cash up at the end of each day and maintain cash balances for tills at reception and in the refreshment kiosk, banking cash when required. Temporarily cover reception and kiosk volunteer duties in the exceptional circumstances that immediate volunteer cover is unavailable in order to keep the site open
  • Assist with promotion and publicity and in planning events
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